Artikel 21

1. The Customs Administrations may communicate directly for the purpose of dealing with matters arising out of this Agreement or any other customs matter which may be of mutual interest.
2. The Customs Administrations shall jointly decide on detailed arrangements, within the framework of this Agreement, to facilitate the implementation and application of this Agreement. They may within their competence conclude arrangements on various issues on mutual interests, including on the exchange of information.
3. The Customs Administrations may, in order to implement the provisions of this Agreement, within their competence conclude separate interagency arrangements on various issues of mutual interest, including on information exchange, on the basis of technical conditions, developed and jointly agreed by the Customs Administrations.
4. The Customs Administrations by mutual consent undertake measures to resolve problems or discrepancies related to the application of this Agreement. This does not exclude the settlement of such disputes through diplomatic channels.