Artikel XII

1. Notwithstanding article 21.2, Cape Verde, Chad, Dem. People’s Rep. of Korea, Egypt, Gabon, Greece, Iran (Islamic Rep.), Kyrgyzstan, Mongolia, Myanmar, Philippines, Saudi Arabia, Sudan, Syrian Arab Rep., Turkmenistan, Ukraine, Overseas Territories (United Kingdom of Great Britain and Northern Ireland), Uzbekistan and Zambia reserve the right to collect from customers charges on inquiries lodged in respect of letter-post items.
2. Notwithstanding article 21.2, Argentina, Austria, Azerbaijan, Belarus, Canada, Finland, Hungary, Lithuania, Moldova, Norway, Romania and Slovakia reserve the right to collect a special charge when, on completion of the investigation conducted in response to the inquiry, it emerges that the latter was unjustified.
3. Afghanistan, Cape Verde, Congo (Rep.), Egypt, Gabon, Iran (Islamic Rep.), Kyrgyzstan, Mongolia, Myanmar, Saudi Arabia, Sudan, Suriname, Syrian Arab Rep., Turkmenistan, Ukraine, Uzbekistan and Zambia reserve the right to collect an inquiry charge from customers in respect of parcels.
4. Notwithstanding article 21.2, Brazil, Panama (Rep.) and the United States of America reserve the right to collect a charge from customers for inquiries lodged in respect of letter-post items and parcels posted in countries which apply that type of charge in accordance with paragraphs 1 to 3 of this article.